Church & Dwight Co., Inc., along with its related companies and subsidiaries, places significant importance on protecting the privacy of individuals who interact with its products, services, and digital platforms. The organization is dedicated to ensuring that personal information is handled in a careful, transparent, and responsible manner. Whenever users engage with the company through any of its communication channels or services, certain information may be gathered and processed in accordance with applicable privacy regulations. This explanation is intended to outline the general practices regarding the collection, use, sharing, and protection of personal data, as well as to inform individuals about their available rights.
The scope of this privacy approach includes both digital and non-digital interactions. Online, this may involve visits to official websites, mobile-optimized pages, applications, and social media accounts managed by the company. Offline, interactions may occur through customer service calls, text messaging systems, physical mail correspondence, or participation in events and promotional activities. All of these touchpoints may contribute to the collection of relevant information depending on how individuals choose to engage with the company.
Personal data may be provided directly by individuals in various situations. For example, when someone makes a purchase, registers an account, signs up for promotional emails, enters a contest, completes a survey, submits feedback, or contacts support services, certain details are voluntarily shared. These details often include basic contact information such as names, phone numbers, email addresses, and mailing addresses. In addition, account-related information like login credentials, user preferences, and activity records linked to subscriptions or loyalty programs may also be collected.
Depending on the interaction, additional types of information may be gathered. This can include demographic data, such as age range or gender when provided, as well as transactional records like purchase history and payment-related details necessary for order fulfillment. In some cases, users may also submit information related to health experiences or product usage feedback. When applying for employment opportunities, individuals may be asked to provide professional background details, educational history, and other job-related qualifications.
Information may also be collected automatically through technological tools used on websites and digital platforms. These tools can include cookies, tracking scripts, and server-side logging systems. Automatically gathered data may consist of device information, browser type, operating system, IP address, and patterns of website usage. It can also include approximate geographic location and interactions with emails or advertisements. This type of data helps improve system performance, analyze user behavior, and enhance overall service functionality.
In addition to data collected directly or automatically, the company may also obtain information from external or third-party sources. These may include publicly available records, social media platforms depending on user privacy settings, and data provided by marketing or service partners. In certain employment-related situations, background screening providers or references may also supply relevant information.
The information collected is used for several operational and business purposes. These include processing transactions, managing user accounts, providing customer service, and maintaining communication with users. It also supports internal functions such as auditing, reporting, financial processing, and security monitoring. Data may further be used to respond to inquiries, deliver updates, and ensure smooth operation of services.
Marketing-related activities may also rely on collected data. This can involve sending promotional messages, personalizing content, analyzing campaign effectiveness, and understanding customer preferences. Participation in promotional programs, sweepstakes, or loyalty systems may also require the use of personal data to manage participation and communicate results.
The company may share certain information with third-party service providers who assist in operational functions such as logistics, payment processing, customer support, or technology services. Information may also be disclosed when required by legal obligations or when necessary to protect the rights, property, or safety of the company, its users, or others.
Retention of personal information is limited to the period necessary to fulfill its intended purpose. Once data is no longer required, it is securely deleted or anonymized in accordance with internal policies. Security measures are implemented to help protect information from unauthorized access, alteration, or misuse, although no system can be completely guaranteed as fully secure.
Individuals may have certain rights regarding their personal data depending on applicable laws. These rights can include requesting access to stored information, correcting inaccuracies, or requesting deletion of data. Users may also have options to adjust communication preferences or limit certain types of data usage.
Additional safeguards are in place to protect minors, and services are not designed to knowingly collect personal data from children without appropriate consent where required. Links to external websites may be provided for convenience, but those third-party sites operate under their own independent privacy policies.
This privacy notice may be revised periodically to reflect changes in legal requirements, technology, or company practices. Updated versions will be made available with revised effective dates so that individuals can stay informed about how their information is handled.
For any questions or concerns regarding privacy practices, individuals may contact customer support by phone at +1 976 233 3567 or by email at cs@therabreathus.us. The company remains committed to maintaining transparency and addressing inquiries related to the handling of personal information.